-For all wholesale enquiries , please contact us directly at info@gourmetsyrups.com.au or phone 07 5563 2599.
-Shipping is a flat rate charge of $15.95 for all purchases with no minimum order quantity required.
-Deliveries are to commercial or residential address’s only. Deliveries to P O Boxes or Parcel Lockers not accepted.
-Shipments are sent directly from our warehouse in Gold Coast Queensland.
-Please allow 1 -2 working days for your order to be processed and dispatched. For track and trace enquiries, please contact us directly at info@gourmetsyrups.com.au or phone 07 5563 2599.
-Delivery time frames – Metro 3-6 business days, Regional 5-8 business days, Remote 10-14 business days.
Please note that delivery times are estimations only, actual delivery times may vary. We are not responsible for any delay, late delivery or failure to deliver. We aim to provide you with notice of any delay as soon as reasonably possible. Orders placed on Friday after 12 noon, weekends and public holidays will be shipped on the next business day. Delivery times are a guide only and may vary during peak times.
-Please note for Authority to leave or specific delivery times or instruction.
If you’ve received an incorrect or faulty product, please contact us straight away with your order number and further details about the issue and we will investigate this for you.